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can't edit names

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#1 lorluk



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Posted 23 February 2021 - 03:14 PM

don't know what I've done... I cannot seem to edit names of any of my individuals. the box is dark blue.



I have so many .rmgc file along with a few rmgb files in 3 different locations... but not sure which ones are opened when I open Roots Magic. 

what location does the default file go?


I am using basic version.


#2 Renee Zamora

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Posted 24 February 2021 - 08:22 AM

It's hard to say without a screen shot which is difficult to add here. You can open a support ticket and send one. The link is below. First thing I would check is where the database file is and if it's in a folder syncing to the cloud. OneDrive can make parts of the program blank out so that would be my first guess. If you are using OneDrive, GoogleDrive or Dropbox move the database out of a folder it is syncing. Then go to File>Database Tools and run all options there is consecutive order after a fresh restart of RootsMagic.