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RM7- PDF file error

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#1 georgerpark


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Posted 12 March 2020 - 06:49 AM

I am a LONG time RM user. For several DECADES I have been using RM and not had this issue.

I have published SEVERAL books using the Narrative output saved in PDF format.


several months ago there was an update that was processed which has now prevented my ability to use the Save the RM Narrative report in PDF format.


when I save the output report the names of the children are stripped from the list on only the parents names and then small roman numerals are printed.


The reports look like this.


John Brown & Mary Smith Brown had the following children.


i. was born etc

ii. was born etc.

iii. was born etc.


this is useless for me to use in publishing my work.


please advise if  you know a solution.



#2 Renee Zamora

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Posted 12 March 2020 - 07:32 AM

It would be good to see a screen shot of the Edit Person screen for one of the children, with the highlight on the person row. I would look for the fields used to enter the names. I've seen the full name entered only in the suffix field before. Such oddity could explain an issue with the name of the child not appearing.  Since it's hard to attach images here you can open a support ticket we can take a look.