I have a very large RM file which has been gone through the TreeShare process for quite some time. I recently discovered many names in my database file are said to be on Ancestry, but not "your RootsMagic file yet."
I asked for help on the RM Facebook page and it was suggested that I download my Ancestry Tree into a new file. Which I did. Perhaps many of these problems disappeared but not all.
Once, I added the person from Ancestry to my RootsMagic file. Sure enough, I now had the same person twice. I removed the duplicate and when I went to TreeShare, that person was in Ancestry but not RootsMagic. Of course it was there, but TreeShare says otherwise.
Is there any hope?