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can't log into publish on line


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#1 carolyn2019

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Posted 12 October 2019 - 08:51 AM

I published my tree a few weeks back, and now I foolishly can't find the log in details I used, I have tried asking for a password reset but it doesn't want to send me an email, anyone know if there is a way I can recover it?  or is it an issue I have to log with rootsmagic?



#2 Renee Zamora

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Posted 14 October 2019 - 11:11 AM

Open a support ticket and we can reset the password. 

 

https://support.root...us/requests/new


Renee
RootsMagic