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FSFT Matched individuals different in Family search


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#1 Tommcd

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Posted 10 May 2019 - 10:03 AM

So I have a question regarding FSFT which I can't find anywhere.
If have share my RM tree with FS, I have an FS ID assigned in RM for all individuals.
Hence I have matched both trees is the assumption.
However I found instances where I tried to update records in RM and received an error. Upon investigation the matched individual in FS was changed to another ID. This may have been me, not sure.
It does prove the point that RM and FS are not syncing. But does anyone know how I correct this issue of broken/incorrect matches?

#2 Renee Zamora

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Posted 10 May 2019 - 02:55 PM

FSFT is a collaborative tree, so everyone can edit it. Your RM person is only linked to it. If someone merges them with another person the FSID can change, along with the data. If opening them a second time doesn't change the FSID, then on the Share Data tab click on UnMatch, so you can select a different record to match them to.


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#3 Tommcd

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Posted 12 May 2019 - 02:50 PM

Thanks that makes sense