I am having problems with RM freezing but it is only when I edit citations. Weirdly it will allow me to use the left/right arrow keys to move within the field I am on but I cannot tab to the next field, use any other key, or close the screen. There is no sub-screen open when this occurs and I usually have Webhints running. I can still use any other programs I have open at the time and even if I close those programs the RM freeze continues.
If I check in Task Manager to see if RM is responding it usually tells me that it is running and using the CPU; only once has it said it is not responding. The only way around the problem is to End Task and go back into RM and re-edit the citation.
I am using a 2 month old Intel Win 10 Pentium Silver N5000 1.1 GHz, 8Gb RAM, 64 bit operating system, 256GB SSD with plenty of space.
NB: This notebook is for travel purposes only due to its light weight. It can run Netflix and Youtube videos without a problem so should be beefy enough to run RM7. I usually use a Win8.1 Core i7 laptop at home that is 5 years old and I have no problems with freezing on that machine running RM7 with multiple tabs open in Firefox.
Any suggestions on how to stop this problem would be grateful.