3 replies to this topic

[lrrichey]

when attempting to compact the database i get the above error. i close program and reboot computer and get the same message.

any suggestions of how to resolve this issur.

[Renee Zamora]

Make sure the database file is not inside any folder that is being synced to the cloud, like Dropbox, OneDrive or GoogleDrive. If it is move it out of there and then run all the Database Tools. 

[Boninml]

Renee

 

I've notice that if i don't give a few extra seconds after doing the clean phantom records before doing the compact database, i will get that error.

 

so i give about 15 secs between each steps and i haven't got any problems since.

 

Maurice

[Renee Zamora]

Database Tools are best run after a fresh restart of RootsMagic.