This has been on my desktop for a few days, is not born out of Jerrys Bryans Bakers Dozen post but coincidentally does share some relevance.
I have no idea how Rootsmagic interrogate the Wish List or how they perceive popularity pf features except to maybe correlate similar wishes or long winded reading of actual user comments. Requests would naturally be dated, I would imagine tagged for feature set(s) they touch on and linked to the original discussion/request. I am concerned that over 10 years of wishing that would not be so easy to interrogate towards building a meaningful development plan?
It’s no secret that I am trialling another software package at present, both Rootsmagic and the other package have strengths and weaknesses in their present versions, the other package has some impressive features and it would appear from their schedule a new version release is due so it’s going to be a years of decisions for me.
Outside of performance, one thing I like is their wish list, wishes would appear to be assessed as valid or quirky by admin and the ones deemed valid are moved to the official wish list, this is akin to the Rootsmagic “enhancement request list” except it is visible to users. Apart from being visible users then have the opportunity to vote and add their endorsement to the any particular request therefore providing a good indication of popularity.
Rootsmagic did have an excellent reputation in the past for engaging and listening to user needs but personally I feel that direction has been lost or convoluted in the last 10 years. I don’t want to question the business plan or start or quoting “the customer is always right” but one must listen to user needs and the other Wish List format instantly makes me feel involved and I would hope a more transparent inclusive user development format would be considered by Rootsmagic.
I also realise the other package, whilst almost always being rated higher than Rootsmagic in independent surveys, may well be outsold by Rootsmagic many times over due to a different level of researcher user base. I simply wanted to post my views here and still find the task of effectively interrogation the enhancement request list meaningfully mind boggling.