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Purchasing RootsMagic 7


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#1 hemmingsdd

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Posted 01 January 2019 - 10:37 PM

This is especially true when new users currently seeking RM7 are being refused purchase and download because RM8 is supposed to be released soon - whenever that is. In the meanwhile new users have to make use of Essentials only. It doesnt seem right that RootsMagic accepts payment, provides a key and then does honor the purchase by allowing the new user full access - at least to RM7 until an upgrade is available. Somebody has goofed! David Hemmings. Hemmingsdd@gmail.com

#2 hemmingsdd

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Posted 01 January 2019 - 10:39 PM

Should have said...does NOT honor the purchase...
David

#3 kbens0n

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Posted 02 January 2019 - 03:07 AM

This is especially true when new users currently seeking RM7 are being refused purchase and download because RM8 is supposed to be released soon - whenever that is. In the meanwhile new users have to make use of Essentials only. It doesnt seem right that RootsMagic accepts payment, provides a key and then does honor the purchase by allowing the new user full access - at least to RM7 until an upgrade is available. Somebody has goofed! David Hemmings. Hemmingsdd@gmail.com


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#4 TomH

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Posted 02 January 2019 - 06:31 AM

Did you purchase the Holiday Special? You would have received download links for 4 products and registration keys for 5 products. Make sure you use the RM7 key to empower RM7 Essentials; none of the other keys will work.

No d/l link was provided for RM8. Its release is in the future, this year... as was clearly stated.

Tom user of RM7550 FTM2017 Ancestry.ca FamilySearch.org FindMyPast.com
SQLite_Tools_For_Roots_Magic_in_PR_Celti wiki, exploiting the database in special ways >>> RMtrix-tiny.png app, a bundle of RootsMagic utilities.


#5 Renee Zamora

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Posted 02 January 2019 - 04:50 PM

This is especially true when new users currently seeking RM7 are being refused purchase and download because RM8 is supposed to be released soon - whenever that is. In the meanwhile new users have to make use of Essentials only. It doesnt seem right that RootsMagic accepts payment, provides a key and then does honor the purchase by allowing the new user full access - at least to RM7 until an upgrade is available. Somebody has goofed! David Hemmings.

 

RootsMagic is not stopping anyone from making a purchase or using RootsMagic 7. Sounds like they are not using the incorrect registration key. If they cannot make a purchase have them contact sales@rootsmagic.com or use PayPal if their credit card info cannot be verified. 


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