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Blank window when backing up to Google Drive

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#1 wedgef5

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Posted 08 October 2018 - 02:16 PM

I've just started using RM7, and I've run into a problem backing up to Google Drive. The first time I tried to do it, RM prompts me to login to my Google account, and then I get a window asking me to authorize what permissions RM needs on Google. I click Allow, the window goes blank, and nothing more happens. I've let it sit for about 30 minutes like this with no apparent activity. If I close that window and try again I'm taken back to the "Authorize" window with the Allow button, and the same thing happens again.

 

Suggestions?

 

Matt

 



#2 Renee Zamora

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Posted 08 October 2018 - 02:56 PM

We saw this issue last month and then just as mysteriously it was resolved. I just checked and have the same problem. Just save to your local Google Drive folder until Google fixes it again. 


Renee
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