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Roots Magic to Go conflict between files

files to go conflict

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#1 sandrabartman

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Posted 13 August 2018 - 08:41 PM

Hello

 

I was at the library and I saved information on my USB flash drive with RootsMagic to go on it.  When I got home and put my USB drive into my Roots Magic to Go.  I have a check mark by Reinstall, and I am trying to transfer the new data.  However, the data does not transfer but says conflict between files.  What should I do?

 

Sandra



#2 Renee Zamora

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Posted 14 August 2018 - 12:22 PM

You can ignore Reinstall of RM To-Go since it will always offer that. It's only when there is a new update that you will see it show something different.

 

Looks like you may have opened the RM database on both computers since you last used RM To-Go. You should be able to decide which one you want to keep.


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#3 sandrabartman

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Posted 14 August 2018 - 01:51 PM

I watched the webinar so I am surprised this happened.

 

So do I delete the file on my home computer and add the file from my roots to go?



#4 Renee Zamora

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Posted 14 August 2018 - 02:34 PM

You would be the best judge of which database is the most current or accurate. If you need help I would recommend you copy the database off the flash drive manually to the computer. Just don't put it in the same folder as the current database because it will overwrite it. Then use File>Compare Files in RootsMagic to tell which one you want to keep. 

 

This video demonstrates how Compare Files works

 

What's New in RootsMagic 7  
00:29:05 – Compare Files
 


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#5 sandrabartman

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Posted 14 August 2018 - 09:31 PM

I am not sure why I was provided with that webinar because it does not show anything about RootsMagic To Go?



#6 TomH

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Posted 15 August 2018 - 03:29 AM

Because Renee recommends stepping outside 2go. Use Windows File Explorer to copy your stick database file to a folder other than your base database's folder (better still, rename it when you copy it), open your main database with RM and use File Compare on the ex-stick db to find and resolve differences.

Tom user of RM7550 FTM2017 Ancestry.ca FamilySearch.org FindMyPast.com
SQLite_Tools_For_Roots_Magic_in_PR_Celti wiki, exploiting the database in special ways >>> RMtrix-tiny.png app, a bundle of RootsMagic utilities.


#7 Renee Zamora

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Posted 15 August 2018 - 06:33 AM

Here's the video on RootsMagic To-Go if you want to watch it. Though you will still need to determine outside of RM To-Go which database is the most current.

 

Running RootsMagic from a USB Drive with RootsMagic-To-Go


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#8 Jerry Bryan

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Posted 15 August 2018 - 08:30 AM

Here is a bit of a contrarian idea. If you are certain that the memory stick is the most current, simply use the RM-to-go procedure to copy (sync) it back to your C: drive and don't lose any sleep over it.

 

I used to use Rm-to-go very heavily, indeed on a daily basis. I used it between two computers that I owned rather than at a library, but the principle is the same. There were occasions every couple of months or so where the sync process would report a timestamp conflict. In these situations, I was 100% certain that I had not made a procedural error in using the product. For example, you need to be sure that you have the hard disk version of RM completely shutdown before you run the RM-to-go sync procedure and that you never start the RM-to-go version of RM again - not even to look at the file - until you have completed the reverse sync from the memory stick back to the hard disk.

 

I checked everything I could think of very carefully such as the clock and time zone settings on both computers, but I could never pin down a problem that was repeatable enough that I could actually report it to the RM Helpdesk for resolution. I do know that a potential issue is that memory sticks usually do not use exactly the same file format as does a hard disk, or at least they didn't use to. And the clock resolution of time stamps on a memory stick were not as accurate as was the clock resolution of time stamps on a hard disk. But this shouldn't be a problem because we are only talking about a difference of a second or two. But nevertheless I always wondered if there might be a problem in Windows somewhere with the timestamps it was putting on files. The best I can tell, RM-to-go does not use its own timestamps or other verification methods. And indeed, Windows timestamps are quite a mess, what with different time zones to consider, what with daylight savings time to consider, and what with different file formats to consider. I think RM-to-go relies 100% on the Windows timestamps in the file system. But to tell you the truth, I'm not sure exactly how it works.

 

Jerry



#9 Bob C

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Posted 15 August 2018 - 01:28 PM

The real issue lies in the difference between file systems. Most memory sticks come formatted as FAT32 because that is the most efficient use of space. However, FAT32 timestamps only have an accuracy to the nearest 2 seconds. NTFS which is used by all

Windows OS since XP has an accuracy to 100 nanoseconds. Even if you are using the same PC to run both To Go and RM there can be a difference in the timestamps. One possible solution is to format the memory stick to use the NTFS file system before installing To Go. For small/old memory sticks this reduced the amount data that can be stored, however with the continued increasing availability of large (up to1TB) at  a reasonable price I have thrown away all my Memory sticks that are less than 8GB. They were probably reaching the end of their life anyway.