Have been using Tree Share since introduced. Suddenly today my connection to Ancestry has dropped. If I try to log back in to Tree Share from RM, Ancestry wants me to reconnect by creating a new data base. If I do, every thing I have done in the past will be lost, if it isn't already. Also all Ancestry hints will start over, requiring a new review on each person to clear the lights. Web Search, Family Search hints, etc are still working OK. My account with Ancestry is all in order and I can log into my Ancestry tree on line OK. Ancestry hints have also disappeared from my RM tree. Other hints working OK.
I tried restoring an older RM backup from when I know Tree Share was working, but no help.
Is anyone else having this issue?
What can you do to prevent having to start over?
Sitting tight until I figure this out.
Any help appreciated
PS - If I create a new RM data base from Ancestry (rather than from RM to Ancestry) will the Ancestry hints all be recreated, or will the matches be preserved?