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New Update Makes Family File Unreadable

update error message

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#1 msualumni

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Posted 02 July 2018 - 04:29 PM

I downloaded the new update today--version 7.6.7.0. Now RM will not open the previous file, saying it is read only. That file is the only place where I have many new changes added--I'd hate to think that version is truly lost to e. Can anyone help? It is saying "Error: attempt to write a readonly database (8)"

 

Robyn

 



#2 zhangrau

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Posted 02 July 2018 - 05:24 PM

1 - new version is RM 7.5.7.0, you probably mis-typed

 

2 - read only status will exist if the same database is opened twice - the first instance will have full access, the second instance will be read only



#3 Renee Zamora

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Posted 04 July 2018 - 12:46 PM

Sometimes a Windows update can cause files to get marked "read-only" and change permissions. Right click on the file in the File Explore and under properties uncheck the Read-only box. If the file is not marked read-only then check the folders in the path name and make sure those folders are not read-only.


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