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same ref number person needs merging?


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#1 tokyojef

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Posted 27 June 2018 - 01:21 AM

Hi Everyone!

 

I have 2 persons with the same Ref number, I cannot merge.

If I delete one the other is gone of course.

One is named (blue plus sign) ", -1075"

the other is named "STEWART, Robert I -1075"

In my tree i have a strange occurrence where 1 person is flagged with the "blue plus sign", which i assume is ALT name. 

when i look at the "edit person view",

it shows no ALT name.

I can't seem to attach screenshots for the "edit person views" or "index view", as that option isn't enabled.

I tried a few different things, but not sure how to fix this issue. 

 

Thanks for the help!

 

Jeff :)

 

 



#2 Vyger

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Posted 27 June 2018 - 02:01 AM

Hi Jeff,

 

If they both have the same Record Number then they are one and the same individual and you are correct the blue + sign denotes an Alternate Name. I am not sure why you seen no Alt Name in the Edit person screen so as a first for all quirks I would rund Database Tools from top to bottom, the option appears under the File menu.

 

Images posted here have to be hosted elsewhere so to include an image you enter the url for the image, videos are not allowed for normal users.

 

Post back on how things progress, if you are on Facebook then the Rootsmagic users Group is the perfect place for posting images seeking help and clarification.


"Never, for the sake of peace and quiet, deny your own experience or convictions"

— Dag Hammarskjold

 

Current user of Rootsmagic version 7.5.7.0, Family Tree Maker 2014 and Legacy 7.5 on Win 10

 

Excel to Gedcom conversion - simple getting started tutorials here

 

Root


#3 tokyojef

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Posted 27 June 2018 - 03:50 AM

Thanks Vyger! :D  

 

I will give your advice a go.

 

Jeff :)



#4 tokyojef

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Posted 27 June 2018 - 06:52 AM

:) Vyger,

 

I followed your advice and after using database tools,

and the problem was still there.

 

I decided I might as well clean up

the alt names on the few others in my tree.

Funny thing then was,

they appeared at the top of the index window together with the original "problem child"

in the same format previous --  ", (ref number)"

 

No matter how I tried to adjust the alt fact (clear fields, delete sentence, etc.)

it always stayed there the same in the index.

So then, it occurred to me

to delete the alt fact itself for the persons having this issue.

That solved the problem!

Clean database tools run, and all is well :D

 

 

Jeff



#5 Vyger

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Posted 27 June 2018 - 07:18 AM

Good Job, I should have spotted that, if you have an Alternate Name Fact and all the information is blank then you will see that entry at the top of the index pane.

 

I find the Alternate Name fact very useful and it is compatible with Ancestry, I'm sure you understand it but a short video of mine below;

 

https://youtu.be/j_JaStmYAp0


"Never, for the sake of peace and quiet, deny your own experience or convictions"

— Dag Hammarskjold

 

Current user of Rootsmagic version 7.5.7.0, Family Tree Maker 2014 and Legacy 7.5 on Win 10

 

Excel to Gedcom conversion - simple getting started tutorials here

 

Root


#6 tokyojef

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Posted 27 June 2018 - 07:25 AM

:) Vyger,

 

Wow! thats a lot of info you got in there in 2:24 flat. multi-versatile.

 

as well I checked out the link in your signature. A lot of good to know videos or Rootsmagic :)

 

Thanks!

 

Jeff



#7 Vyger

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Posted 27 June 2018 - 08:57 AM

:) Vyger,

 

Wow! thats a lot of info you got in there in 2:24 flat. multi-versatile.

thumbs-up-emoticon.jpg  Thx, it was a rush job to aid a discussion elsewhere, we speak quickly here in Ireland but not quite that quickly for me. You can always hit the pause button on Youtube but not speed things up if you are starting to fall asleep :D


"Never, for the sake of peace and quiet, deny your own experience or convictions"

— Dag Hammarskjold

 

Current user of Rootsmagic version 7.5.7.0, Family Tree Maker 2014 and Legacy 7.5 on Win 10

 

Excel to Gedcom conversion - simple getting started tutorials here

 

Root