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Issues merging records on FamilySearch


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#1 jherald

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Posted 10 May 2018 - 03:00 PM

Anyone else experiencing issues merging individuals on FamilySearch via RootsMagic?  When the compare screen comes up all the details are blank for both individuals.  Issue started yesterday for me.

 

Regards,

Jim



#2 Renee Zamora

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Posted 11 May 2018 - 07:22 AM

FamilySearch recently broke something in the FT API. Causing the FamilySearch Person Tools to only show sources when merging.  We are working with FamilySearch on this. You can still merge on the FamilySearch website under Possible Duplicates.


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#3 Renee Zamora

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Posted 11 May 2018 - 07:24 AM

Closing this discussion since it belongs in our FamilySearch Forum.  Any additional questions can be asked there. 

 

http://forums.rootsm...ch-family-tree/


Renee
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