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Hidden Informationw when comparing info before merging.

removal duplicate parents merge records hidden information

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#1 sandrabartman

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Posted 09 May 2018 - 09:08 PM

Hello

 

Recently when I have been comparing records before merging the records, the top half of both sides of records is hidden but sources are showing in the bottom half?  How do I fix this?

 

Sandra



#2 Renee Zamora

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Posted 10 May 2018 - 08:29 AM

I am assuming you are seeing this while merging inside of the FamilySearch Person Tools. FamilySearch recently broke something in the FT API and we are working with them on this. You can still merge on the FamilySearch website under Possible Duplicates. 


Renee
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#3 sandrabartman

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Posted 10 May 2018 - 09:44 AM

Thanks



#4 sandrabartman

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Posted 11 May 2018 - 04:33 PM

When will this feature be fixed?



#5 Renee Zamora

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Posted 11 May 2018 - 04:41 PM

FamilySearch hasn't told us. Best to test it daily to see if its fixed. 


Renee
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