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Converting Database from Rootsmagic 4

Converting Database version 4 Version 7

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#1 rongrenier


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Posted 12 April 2018 - 07:16 PM

I am attempting to upgrade from version 4 to version 7 of Rootsmagic.   The program is attempting to convert the database but has been running for 7 hours.  It stays on "Cleaning Up Duplicate Media".  How long should the file conversion take?




#2 Renee Zamora

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Posted 13 April 2018 - 07:17 AM

There was a file format change that causes an issue converting RM4 to RM7. Though that isn't the error message I usually see. I wouldn't expect it to run 7 hrs to clean up  duplicate media. 


Try downloading RM6 Essentials and converting it in there. Then you can open it in RM7.