I'm a new user to RM and am entering a family from scratch, not import. RM7 keeps locking up when setting program in tray to go look at another site. (i.e., Mail, Wikipedia, etc.) Yesterday it was locked so tight I could do nothing. So I left it overnight to see if it would unsort it self, since I tried several methods of backing out of the error boxes. Still there this a.m. So I had to reboot the computer in order to use it. This is very frustrating.

#1
Posted 10 February 2018 - 07:18 AM
#2
Posted 10 February 2018 - 08:20 AM
Follow Renee's instructions to you that she posted here http://forums.rootsm...k-at-wikipedia/
#3
Posted 10 February 2018 - 09:29 AM
Thank you Bob C. I'll try the suggestion.
#4
Posted 18 February 2018 - 08:35 AM
Tip: open another Desktop any time you want to check something outside RM.
By this I mean have RM open on one Desktop, and if you want to check Wikipedia, Mail or some other external source just go to another Desktop and open it there; if you want more than one Internet source open at the same time just open it/them in another tab. Doing this will also stop you getting confused about where you are (well, it does me)
Apologies if you already do this.
Fíona
#5
Posted 18 February 2018 - 09:25 AM
I have the same issue with Roots Magic locking up. I have found that I can use cmd>option>escape to force quit but that doesn't fix the problem. Yesterday I did uninstall then reinstall the software after I upgraded my Mac to High Sierra so you're saying I need to do that again?
#6
Posted 21 February 2018 - 09:14 PM
I'm just documenting some of the MANY bugs I've encountered using RM7 for Mac. I also have RM7 installed on a Parallels emulator with Windows 10 as the OS, and it works FINE under Win7 (on HP PC) and Win10 (on Mac).
Problems on Mac side include:
*Help only partially works, you cannot Search (this works on Win side).
*Don’t minimize RM7, it has a tendency to crash the program.
*Scrollbar in sources works down but not up; you can only click up arrow to go one file at a time up.
*Edit in source fields requires clicking in field after EACH CHARACTER, slow!
*There are a few other problems, I’ll document them when I remember them.
I'm hoping "the next version" will work better on a Mac. Meanwhile I am running on both Mac under macOS and on Mac under Parallels/Win10 (SAME LAPTOP FOR BOTH).
#7
Posted 21 February 2018 - 09:36 PM
I'm just documenting some of the MANY bugs I've encountered using RM7 for Mac. I also have RM7 installed on a Parallels emulator with Windows 10 as the OS, and it works FINE under Win7 (on HP PC) and Win10 (on Mac).
Problems on Mac side include:
*Help only partially works, you cannot Search (this works on Win side).
*Don’t minimize RM7, it has a tendency to crash the program.
*Scrollbar in sources works down but not up; you can only click up arrow to go one file at a time up.
*Edit in source fields requires clicking in field after EACH CHARACTER, slow!
*There are a few other problems, I’ll document them when I remember them.
I'm hoping "the next version" will work better on a Mac. Meanwhile I am running on both Mac under macOS and on Mac under Parallels/Win10 (SAME LAPTOP FOR BOTH).
Great initiative. I'm running RM on a Mac (no emulator).
#8
Posted 04 March 2018 - 06:30 PM
RM keeps locking up and I have to do a force quit then I cannot re-launch the program. Sometimes a reboot will fix it but I a getting tired of uninstalling and reinstalling every time I want to use RM. I am ready to switch back to FTM.
Also tagged with one or more of these keywords: MAC, Crashing, Roots7
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