My issue is again not working. The mobile app is not updating the .rmgc Master files that I copied to the dropbox RM folder as you previously suggested here in this thread. It was working. I created a new desktop shortcut to open RM and it correctly opens to my master files on the PC (not the dropbox file), I added a death fact for a person. Then I went to the master file location on the PC and right click and said COPY the master .rmgc file and went to file explorer to dropbox and paste into RM folder . it asked me to overwrite.I said yes. The date and time changed to this newer version.
I have the app and dropbox on the ipad and iphone set to back up and even update in the background if that makes a difference.
When I click on the app, and select the family, it opens the older version and not the updated..I used to get a message that said the database has changed and do I want to put in the new one and I previously said yes..I am no longer getting this message
I even tried to unlink the file and relink..still the app will not update.
I even tried on the app to select the bottom Files..select dropbox and then my family..still the old version.
What on earth am I missing.. It was working the last time you helped me so it must be me.
I am so careful as to not corrupt or loose my family.
Any other suggestions.
SOLUTION I THINK SO OTHERS CAN LEARN
Solution: there were two files on dropbox..probably the dropbox and PC one?..actually noticed finally when I went to copy the rmgc file to dropbox ..it asked me to overwrite and there was a “compare files” option. Found two files and selected the most recent and then when I went to the app..it updated (ipad had to go to files on bottom and select dropbox to find new one on the dropbox.) To test I again made a change and when it asked me to overwrite there was still an option to compare files..still two..but ust said to overwrite..and the app updated when I selected dropbox version. Don’t really know why there is two..maybe a dropbox version and a copy of the pc version..left alone. Its working again..
I also think I discovered that the dropbox program has to be active on the pc in order for updates to cross to mobile devices..that might be a simple thing but a detail I overlooked..
Do let me know if I need to do anything else.