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Ancestry upload problems


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#1 lighthouse

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Posted 01 January 2018 - 04:14 PM

When you remove all trees on Ancestry, then upload your tree to Ancestry, why are both trees not identical.

 

When you then go onto Ancestry, or to tree share, I found that many people are unconnected (even though they are connected on your RM file).

 

Also in tree share it shows people in RM but not in Ancestry file.

 

What is going on as when you upload a file and go to tree share it should be the same except for duplicates.



#2 Renee Zamora

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Posted 02 January 2018 - 09:18 AM

Sounds like Ancestry was having server issues when you uploaded. I would delete that tree and do the upload again. 


Renee
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#3 lighthouse

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Posted 02 January 2018 - 07:26 PM

Renee I agree. Reloaded as per my reply on face book.Thanks again