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Flickering has stopped, but now another problem

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#1 zlatarigirl


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Posted 14 December 2017 - 02:25 PM

Is Rootsmagic still having connection problems with Ancestry?  When I use hints, its telling me to sign in to Ancestry, which I did, then it takes me to TreeShare, and its telling me to upload or download a tree.  Whats going on?


Kind Regards.

#2 TomH


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Posted 14 December 2017 - 02:31 PM

Reboot computer. If problem persists, then examine whether you are using the same database file that was TreeShared. If yes, then restore from a backup.

Tom user of RM7230 FTM2017 Ancestry.ca FamilySearch.org FindMyPast.com
SQLite_Tools_For_Roots_Magic_in_PR_Celti wiki, exploiting the database in special ways >>> Rmtrix_tiny.png app, a growing bundle of RootsMagic utilities.

#3 Renee Zamora

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Posted 15 December 2017 - 08:44 AM

I saw several reports yesterday afternoon on the Ancestry connection not working. When I tested it must have been resolved or I'm just not hitting the same server they are.