6 replies to this topic

[Aggie69]

I have an Ancestry tree that was uploaded from FTM2017.  It contains numerous fact notes.  According to FTM - "In Family Tree Maker you can create a variety of notes: person, research, fact, relationship, media, and source citation. All notes are uploaded, but only person notes can be viewed or edited in online trees.".  When I download that tree via TreeShare to a new RM database, no notes are transferred.

 

HELP!!!

[TomH]

If you can download from AMT to a new FTM database and the notes reappear, then there is something RM might be able to do about it. Otherwise, the barrier is Ancestry.

[Robin Richmond]

You can fix this problem yourself. When I first downloaded my Ancestry tree, the notes were present for some event types, but not for others. But I was able to fix it by checking the "Use description field" for specific Fact Types.

 

Go to the Lists drop-down, and select Fact Types

Then select Birth, and Edit

 

On the left side of the Edit Fact Type window, you'll see a checkbox for Use Description Field.

 

I don't remember exactly which fields I had to fix - certainly Birth, Death, and Burial. I'm pretty sure I had to fix Marriage and Divorce - maybe Residence.  If you use LDS Ordinance events, you'll probably have to fix those, too.

 

- Robin

[Aggie69]

Yes, the Description field often times needs to be turned on for a specific fact to show hidden data.  But this information is completely separate from Fact Notes.

[Aggie69]

RESOLVED - The Companion Guide for FTM2017 indicates that Fact notes are uploaded to Ancestry.  However, the associated HELP file in FTM says ONLY PERSON NOTES are uploaded.  I uploaded an FTM2017 file with Fact Notes to Ancestry and then downloaded the Ancestry file to a new FTM2017 tree.  The Fact Notes DID NOT TRANSFER.  FTM doesn't have their act together yet because the right hand doesn't know what the left hand is doing???

 

Back to a LOT of Manual Reentry to get the data into RM!!

[Jerry Bryan]

RESOLVED - The Companion Guide for FTM2017 indicates that Fact notes are uploaded to Ancestry.  However, the associated HELP file in FTM says ONLY PERSON NOTES are uploaded.  I uploaded an FTM2017 file with Fact Notes to Ancestry and then downloaded the Ancestry file to a new FTM2017 tree.  The Fact Notes DID NOT TRANSFER.  

 

This is a most interesting comment. If ancestry and Kiev were to get this fixed for FTM, I wonder if the same fix would "just work" for RM's TreeShare?

 

Jerry

[Renee Zamora]

Ancestry doesn't have fact notes, but RootsMagic does uploaded fact notes. They are stored as a Citation under "Other information". That way we can download them again as notes.