Jump to content


Photo

TreeShare no longer linked to tree


  • Please log in to reply
2 replies to this topic

#1 bagpiper

bagpiper

    New Member

  • Members
  • Pip
  • 1 posts

Posted 04 November 2017 - 12:07 PM

I restarted RM on my Mac to get some work down and I had to re logon to Ancestry.Com

 

The only choice I had was to create a tree or download a tree.

 

The current open RM file was no longer seen as linked to my Ancestry Tree

 

Is this a fixable bug ?

 

Thanks

 

Kevin



#2 Renee Zamora

Renee Zamora

    Advanced Member

  • Support
  • PipPipPip
  • 7921 posts

Posted 06 November 2017 - 03:18 PM

Ancestry has been having issues for the past several days. The connect should be just fine after a restart of RM. As long as Ancestry is still up. If you have to you can restore a backup to get the connect again. I actually don't advise that for the next couple of days. Just so the dust settles on the Ancestry side. You may be doing the restore for nothing.


Renee
RootsMagic

#3 ElizabethMireles

ElizabethMireles

    New Member

  • Members
  • Pip
  • 1 posts

Posted 07 November 2017 - 08:08 AM

I think that it was a bug, since the forum has been having issues for the past several days. But now everything is all right, just give it a try!