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Media not "sticking" to a fact


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#21 Jerry Bryan

Jerry Bryan

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Posted 09 November 2017 - 05:07 PM

Confirming Tom's observations and answering Renee's specific questions:

  • A same named file in a different folder can be added to a fact for the same person to whom the same named file is attached at the Person level.
  • A same named file in the same folder cannot be added to a fact for the same person to whom the same named file is attached at the Person level.
  • Adding a file to other people is not a problem in any case.

Simply stated, to reproduce the problem, try to add a file that is attached to a Person record to a fact for the same person, making sure the file is coming from the same folder in both cases.

 

Jerry