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Not getting Ancestry WebHints

Ancestry WebHints

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#1 Ted Steele

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Posted 25 October 2017 - 11:58 AM

I have uploaded four RM files to ancestry and have opened each Ancestry tree and changed a data element in each (then changed it back).  When I open TreeShare for Ancestry I can see both trees -- RM and Ancestry. But I am still not getting any Ancestry WebHists for persons in those RM trees. Why not?

#2 Renee Zamora

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Posted 25 October 2017 - 04:02 PM

Did you see the hints generate on the Ancestry Tree when you went online? Once they are generated there then it will take a few minutes before they appear in RM. Make sure you are logged into TreeShare in order for them to populate in RM.