3 replies to this topic

[Andyp]

I have just uploaded my family tree to Ancestry Treeshare and I am puzzled by the random appearance of source information.

 

I use my own custom source templates for all sources.

When uploading to Treeshare, I specify that sources are to be uploaded, but not media files (they are not included in RootsMagic).

 

When viewing an individual on Ancestry, in some cases there is a list of all the associated sources under 'Other Sources' with links back to the facts.

However, in other cases, all 'Other Sources' are missing.

It can even happen that a single source is associated with two individuals 'A' and 'B' and is listed for 'A' but not for 'B'.

 

Any ideas why this should be?

 

Andy

 

 

[Renee Zamora]

It's hard to tell without looking at what you are seeing. If you added source from a webhint then it will go under Ancestry sources. If you add it as your own source it goes under Other Sources. If you see the source missing on a spouse then it may have something to due with Ancestry not having family facts. 

 

You can open a support ticket so you can share information and screen shots. 

http://support.roots...us_requests/new

[TomH]

Isn't there still an issue with Person sources not having anything to which they can be tagged in Ancestry and Name sources on Ancestry still inaccessible in RM?

[Renee Zamora]

Yes there is.