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FamilySearch Person Tools won't replace facts in RM7


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#1 Sonapm

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Posted 29 August 2017 - 08:51 PM

When I match a person in my RM7 database with someone in FamilySearch, I find many facts in their database that I want to download into RM7 using the FamilySearch Person Tools feature.

 

However, I have discovered that if I select a fact and choose to "Replace in RootsMagic", it's actually added to my person as a NEW fact. The existing fact remains; furthermore, the Person Tools window doesn't show this. In fact, it still displays the existing fact, leading me to question whether I actually succeeded in transferring the new fact. It's only when I back out and pull up that person's Edit Person window that I see the new fact as an addition.

 

Can someone explain this to me? Is this a bug, or perhaps some sort of built-in safety net to avoid loss of data? It would seem to eventually, and unnecessarily, over-inflate the size of the database.



#2 Renee Zamora

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Posted 30 August 2017 - 03:00 PM

I'm not seeing that behavior when I replace facts. Is it a particular fact type you are seeing this on?  Try running the File>Database Tools to rule out any corruption in your file. 


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