Anyone else having this problem?
I have several hints that came in from Ancestry to RM. I've tried to clear them and they still remain pending. Doesn't matter if I accept or reject them. When I go to Ancestry and look at them they are grayed out and flagged "hint is no longer available". The light bulb stays on in RM. I can't figure out how to get rid of them in either RM or Ancestry.
This morning I found a person with eight pending hints in WebHints for Ancestry.com When I looked at the details in WebHints, only six are showing, all marked accepted. I had previously resolved them and accepted all six. Still two are listed as pending in the WebHints summary. When I looked at the person in Ancestry, only two hints are listed (and they are not listed in WebHints details - but they are included in the the count) but are grayed out with the title "Hint no Longer Available". I can't close them.
It appears that ancestry sent these hints to RM and then closed them for some reason, but RM was not notified that the hints were no longer valid.
Anyone have any ideas on how to close these (turn the light bulb off in RM)?
Update - 8/29/2017
It's happened again. I have a person with 11 Ancestry hints in WebHints. I have resolved 10, 1 still pending. Only 10 show up in WebHints details. One Hint is listed in Ancestry, grayed out, marked "Hint No Longer Available". Can't close.