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Access violation error in RM 7.5.3.0


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#1 robertjacobs0

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Posted 28 August 2017 - 01:15 PM

I was just closing the Family Search "share data" window when RM 7.5.3.0 froze with an access violation. When I reopened RM7 the data seemed to be intact and I ran through the database tools successfully. The error message said:

 

"Access violation at address 00405074 in module 'RootsMagic.exe'. Read of address 000004B8."

 

This may relate to the error reported by Byron Dillard yesterday, "RM 7.5.3.0 freezes on FamilySearch Persons Tool"

 

 

Robert

 

 

 



#2 Renee Zamora

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Posted 29 August 2017 - 03:47 PM

Development will keep watching for these. Are you getting any error reports with them to send in?


Renee
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#3 robertjacobs0

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Posted 31 August 2017 - 03:54 PM

No additional error reports available. My system is set to write "minidumps" of memory when there is a system crash, but the system itself did not lock up. The RM7 access violation error has not recurred.

 

 

Robert