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#1 weishaupt

weishaupt

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Posted 26 August 2017 - 01:33 PM

Original upload to Ancestry;

 

RM media caption goes to title

RM media description goes to narrative (...)

 

happy camper;

my captions have date preceding the short description

have some notes with no date to end up at beginning of sort

Ancestry sort Z to A and wonderful

snap on a media in Gallery and all shows on right of screen - perfect transfer

 

fast forward today;

 

adding additional media to Ancestry and caption is now lost and replaced with the word "media" mixed in now with the original captions

so can no longer sort and can not see a caption - just a lot of "media" media

 

What's up?? What did I do wrong??

 

using 7.5.3

 

Bill



#2 Renee Zamora

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Posted 29 August 2017 - 03:38 PM

I wasn't aware of anything changing in this area with the latest update. Can you open a support ticket so we can see what is happening. 

 

http://support.roots...us_requests/new


Renee
RootsMagic