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Custom fact disappeared with newest update

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#1 Peggy


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Posted 07 August 2017 - 09:12 PM

I have a very simple custom fact called 'Event' that I use for many types of miscellaneous information.   


I just did the newest update.   When I tried to add an 'Event' fact, it no longer exists!   I do see 'Event for (a given name)'.   In the person pages, it still shows up as just 'Event.'  It looks like I just need to change the name of the fact type back to just plain 'Event,' and all will be well.


Anyone else having unexpected things with their facts?



#2 zhangrau


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Posted 07 August 2017 - 11:58 PM

I have many custom facts. Upgraded to RM and nothing weird happened to any of them.

#3 Renee Zamora

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Posted 08 August 2017 - 10:15 AM

I haven't seen any report on this as an issue. I would need a screen shot to really understand what you are seeing or not seeing. Which isn't easy to do here. You could open a support ticket and we can take a look. 




The only thought I had is maybe your not using the same database. You might have opened one where you didn't have the fact added yet. You can have RM search the computer for any other databases. Go to File>Open>Search for a file