I downloaded the RootsMagic App onto my iPad when my wife and I were married. Now that we are divorced, the app will not update without the password of my ex, as she was the account holder at the time I originally downloaded it. I discussed this with Apple, they told me the problem is with RootsMagic. The Apple Rep told me that RootsMagic must break the tie and start a new file.Thanks for you assistance.
How to disconnect from my ex who was the account holder?
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