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How to Print Help Treeshare ancestry section


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#1 Rooty

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Posted 28 June 2017 - 04:49 PM

can't print to paper nor to a file in any useful format. Paper is one word per page. Print to file is a useless texedit series of strings.

 

Is there going to be a guide available on the web to solve this problem?



#2 Renee Zamora

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Posted 28 June 2017 - 06:14 PM

There is an issue using Help on the Mac version. You can look at this forum thread and see if CHM Reader would help you access and print from Help better.

 

http://forums.rootsmagic.com/index.php?/topic/16739-using-the-help-function-in-rm/ 

 

The Magic Guide PDF would give you more information than Help.

 

FAG: WebHints & TreeShare for Ancestry
http://rootsmagic.co...ncestry_FAQ.pdf


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#3 Rooty

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Posted 29 June 2017 - 10:19 AM

1. I did find the magic guide and got a 14 page pdf to look at. Someone who endured going through the context form got leads to that and the video.

 

2. A video is also available at http://rootsmagic.com/ancestry/help/. However, this video only plays for 16 seconds on the default mac browser Safari and then goes into endless loading mode. Any click on the screen to control play also triggers this problem. It does play OK on Firefox if you have a secondary browser on your mac.

 

3. Treeshare and hints features look very much like Family Tree Maker past (and future?). Does Rootsmagic use the same new API as FTM 2017?



#4 Renee Zamora

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Posted 29 June 2017 - 02:22 PM

Yes, RootsMagic and MacKiev FTM 2017 are using the same new Ancestry API.


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