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Latest update causing program to freeze or to run very slow

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#1 Gmansitka



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Posted 12 June 2017 - 11:12 AM

Since the last update on June 2nd, my Rootsmagic 7 program has become very slow on occasion and when I try to sync with family tree, the program crashes and I have to restart my computer

#2 mcnerd



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Posted 14 June 2017 - 07:21 PM

I'm having almost the same issues since the last update.  Almost any kind of error RM7 will freeze and become non-responsive, requiring going to Task Master to forcibly close it.  Searching seems slower and I'm getting 'Timed out' error messages (which locks up RM7).

#3 Renee Zamora

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Posted 15 June 2017 - 08:46 AM

FamilySearch has been struggling since last week. I checked it and it appears to be working right now.