Just downloaded RM Essentials on Windows 10 running in Parallels on Mac. I am choosing to run RM in windows rather than the Mac version. Created GEDCOM from Reunion and imported into RM without any obvious issues. However, the media are not showing. I set the Tools - Program Options - Folders dialog and located my media folder via the Select Folder dialog next to the "Multimedia Files" entry, pointing to the folder on the Mac.
However if I try to view the media item, I get the "RootsMagic can't find this media item:" dialog, displaying the path in the format:
What should I do to be able to view the images.