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#1 Donneybrook

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Posted 26 December 2016 - 01:41 PM

Okay, so nearly 11 years ago we got Rootsmagic 3. Our registration key has 8 digits. In order to open my Tree on my mac I need a 12 digit key...Any ideas?

 

This was the email,

 

"Thank you for using RootsMagic software. As requested, below are all registration keys attached to your email address.

RootsMagic 3 
Name: XXX
Key: XXXX-XXXX

Download: http://rootsmagic.co...d/RootsMagic-3/"



#2 zhangrau

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Posted 26 December 2016 - 07:59 PM

SO did you download the current RM for Mac? If so, that would be version 7. A version 3 registration needs to be upgraded in order to unlock RM version 7.

 

http://www.rootsmagic.com/RootsMagic/



#3 Renee Zamora

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Posted 29 December 2016 - 10:39 AM

Are you trying to install RootsMagic 3 on your Mac or RootsMagic 7? Each version has its unique key. For RootsMagic 3 you would need some type of emulator in order to install and run it on the Mac. There is RootsMagic for Mac (version 6 & 7) that install directly without additional help. 

 

If you are trying to open your RootsMagic 3 database inside RootsMagic 7 then you need to import it. All 36+ files that make up the RM3 database need to be in the same folder. Inside RootsMagic you use File>Import>RootsMagic (version 1-3).  Only version 4 or higher can be opened directly in RM7. 


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