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Roots Magic has shut down

iphone shutdown

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3 replies to this topic

#1 BobC

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Posted 06 October 2016 - 03:44 PM

I have seen other replies to this problem.  shutting off phone  and even waiting several hours ,   still get message  Roots magic has shut down

unable to do anything with it.

Had no problem using it  until it suddenly shut down

Android Phone



#2 Renee Zamora

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Posted 07 October 2016 - 08:45 AM

Delete the database on the app and then uninstall the RM App. Inside RM run the File>Database Tools - all options in consecutive order. Then reinstall the RM App and upload a new database that you have cleaned.


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#3 bes_stpmn@yahoo.com

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Posted 14 August 2017 - 06:53 PM

Delete the database on the app and then uninstall the RM App. Inside RM run the File>Database Tools - all options in consecutive order. Then reinstall the RM App and upload a new database that you have cleaned.

 

This did not work.



#4 Renee Zamora

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Posted 15 August 2017 - 02:11 PM

Have you updated the RM App to version 1.4 now?


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