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#1 MelRay

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Posted 20 July 2016 - 10:47 AM

My wife is trying the essentials version. She used the wrong login information for familysearch.org. The option to bypass the dialog was checked. Now when I click the login link it does not prompt me for new login information. How can I resolve this?



#2 Renee Zamora

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Posted 20 July 2016 - 11:28 AM

Open RootsMagic in one of the main views. Use the key-combo Ctrl+Shift+U and select "Reset Program Settings". Then close and reopen RootsMagic. Go to File>FamilySearch Central and login.


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#3 MelRay

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Posted 20 July 2016 - 02:10 PM

Thanks I found a post on google after I posted here. All is well now!