I've had RootsMagic for many years. I have RootsMagic 3. It used to create shareable CDs with no problem. I have the latest update to RootsMagic 3. Now, when I burn a shareable CD, it creates a CD that doesn't work. When I go to the menu of the CD and click on View Family Tree, nothing happens.
I tried burning a DVD too, but got the same problem. I've also tried different CD/DVD drives. And I've tried closing and reopening the program etc., but that doesn't help. There seems to be some bug in the software.
When I try to start the program from the application file on the CD in windows explorer, I get the following error message:
"The application was unable to start correctly (Oxc0000102). Click OK to close the application."
Any ideas, suggestions appreciated.