I keep having the same issues when using the duplicate merge finder. When trying to merge I get the error Database is locked and its been going on since I bought RM7. I have the latest updates and have used all the database tools but still get error messages. Only way I can merge is manually. I have reinstalled the program and even have it on two different computers and still same issue.
Error when Merging
Posted 25 October 2015 - 04:51 PM
I use RM7 with latest updates and still get error 5 database is locked when trying to merge using the duplicate finder. I have tried everything I have seen on these forums but nothing has helped. Only way I can merge is manually which defeats the purpose of this software. It is much easier and faster to manually merge in RM3, tried RM4 but program so slow on a large database and same goes for RM7. Have gotten no help from RM support about this issue and can see from these forums that a fix is not forthcoming.
Posted 26 October 2015 - 10:13 AM
Have you run the File>Database Tools right after opening RootsMagic?
The SQLite Error 5 - database is locked usually means that some other program is accessing your RootsMagic database at the same time.
Where is your file stored - it is in Dropbox or any cloud storage program? What computer operating system are you using?