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Descendant chart - no birth or death details displayed


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#1 pautchison

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Posted 02 September 2015 - 11:43 PM

I've just updated RootsMagic on my iPad (from the Apple App Store).

 

The name indexes are working again BUT on the descendant chart the birth and death details for each individual are blank.

 

I'm using version 1.2 of RootsMagic for the iPad, and Apple's iOS 8.4.1



#2 J P

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Posted 03 September 2015 - 01:20 AM

BUT on the descendant chart the birth and death details for each individual are blank.
 
I'm using version 1.2 of RootsMagic for the iPad, and Apple's iOS 8.4.1


Yes, I see that problem too.

#3 pautchison

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Posted 03 September 2015 - 03:58 AM

On reflection and given the new version of iPad RootsMagic is in an unusable state, can we please have the old version back until the new version is properly tested.  :)



#4 Renee Zamora

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Posted 03 September 2015 - 01:15 PM

Confirming issue noted in our tracking system.


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#5 pautchison

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Posted 19 April 2016 - 01:27 AM

Hi Renee.  Any progress on fixing this problem ?



#6 Renee Zamora

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Posted 19 April 2016 - 12:13 PM

The developer didn't fix this is the last release since it was reported. They were aware of it so it must have been something they couldn't resolve yet. It's still listed and I haven't heart anything new yet on an update to fix that issue. 


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#7 pautchison

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Posted 15 November 2016 - 05:44 PM

Hi Renee.  Any progress or timeline on this problem yet ?  Peter



#8 Renee Zamora

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Posted 15 November 2016 - 05:58 PM

This may not be addressed until after the Ancestry Sync is complete later this year.


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#9 pautchison

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Posted 23 November 2016 - 06:49 PM

Many thanks for the info Renee.  Peter



#10 pautchison

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Posted 03 April 2017 - 07:40 PM

Hi Renee,  Any progress / fix timeline for this problem yet ?  Peter