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App won't open / crashes - S4


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#1 Kurt S

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Posted 25 August 2015 - 05:42 PM

I loaded it, linked it up to my Dropbox, and opened the file.

Closed the program. Tried to reopen it and it closes before it even opens.

Hmm. Deleted it. Reinstalled. Linked to my Dropbox. This time it crashed when it opened the file. 

And I'm never able to open the program - it closes before it even opens. :(

 

S4 phone, 5.0.1 Android.


Kurt


#2 Renee Zamora

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Posted 26 August 2015 - 09:46 AM

It's the Lollipop operating system that is making it crash. We are still beta testing an update for the Android App that will resolve this issue.


Renee
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#3 Kurt S

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Posted 26 August 2015 - 08:28 PM

Thanks. I thought that may be the cause, but I can't keep the OS version names vs numbers straight. :)


Kurt


#4 Kurt S

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Posted 28 August 2015 - 12:08 PM

I just noticed a new update was pushed out.

It opens now! I downloaded a new version of my database - seamless.

 

Thanks guys!!


Kurt