Hi since the last 2 or 3 updates of RM7 ti can't find matches of people I know they are in Family Tree, I want to send a database with some specifical examples but I don´t know how to do it, please let me know and I will send the file so you can check what's going on.
RM7 is not making matches with the Family Treematches
Posted 17 August 2015 - 11:51 AM
Are you using an Regional Setting on Windows other than US English? If so change that setting. The FT API has an issue with international versions of Windows.
Posted 17 August 2015 - 01:08 PM
I just changed the region configuration and still nothing is happennning, can you show me what should I do
Posted 17 August 2015 - 02:29 PM
I just changed the date format and it is working again, thanks.