RootsMagic 4 not working with Android Galaxy S5

#1 Elchae

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3 posts

Posted 10 July 2015 - 11:36 AM

I just downloaded the RootsMagic app to my Galaxy S5 phone. I followed instructions and got my .rmgc file from dropbox. It worked for about 1 minute, then I got the message "unfortunately, RootsMagic has stopped".

I uninstalled the ap, deleted and reloaded my .rmgc file to dropbox, re-installed the app, followed directions again...same result!

Am I missing something, or is this a glitch in the software?

#2 TomH

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6111 posts

Posted 10 July 2015 - 06:08 PM

The RootsMagic Android app is not RootsMagic 4. You should post in the RootsMagic Apps/Android Forum. That said, RootsMagic reps have reported that a recent Android Operating System upgrade broke the RM App and that you will have to wait for development to issue a compatible update.

Tom user of RM7550 FTM2017 Ancestry.ca FamilySearch.org FindMyPast.com
SQLite_Tools_For_Roots_Magic_in_PR_Celti wiki, exploiting the database in special ways >>> app, a bundle of RootsMagic utilities.

#3 Laura

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4276 posts

Posted 28 August 2015 - 02:33 PM

The new update, Version 1.2, for the Android app is now on Google Play.

It is working on my Galaxy S5, Lollipop 5.0 and Google Nexus 5, Lollipop 5.1.

Product Support - Current Versions → RootsMagic Apps → Android → Source List display missing data, which is visible in source detail (Android) Started by robertjm, 30 Sep 2017 source list, sources, android	2 replies 584 views	robertjm 01 Oct 2017
Product Support - Current Versions → RootsMagic Apps → Android → multiple files showing on Dropbox. Not sure where from Started by robertjm, 08 Sep 2017 Android, dropbox	3 replies 1930 views	Renee Zamora 15 Mar 2018
Product Support - Current Versions → RootsMagic Apps → Android → Rootsmagic on the Amazon Fire HD and HDX Started by JeffC, 14 Oct 2014 Android, HDX, Rootsmagic APP	5 replies 3048 views	cmellington 28 Jan 2016
Product Support - Current Versions → RootsMagic Apps → Android → What Version of Android needed to run RootsMagic? Started by goldster25847, 04 Apr 2014 Android, Version, Rootsmagic	8 replies 2686 views	TomH 30 Jun 2014
Product Support - Current Versions → RootsMagic Apps → Android → App can't find the database Started by georgeastroud, 02 Mar 2014 Android, Setup DropBox	13 replies 3150 views	DonaldP 03 Jan 2015

Also tagged with one or more of these keywords: Android, S5, App not working

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