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RM6 TO GO


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#1 Lionel

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Posted 08 April 2015 - 06:07 PM

I'm unable to open RM6 TO GO on my friends Win 8.1 lap top.

The flash drives works on win 7 and even opened on my brothers lap top also using 8.1 ok

 Any suggestions will be much appreciated.

  Lionel

Perth 

Western Australia

  



#2 zhangrau

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Posted 09 April 2015 - 06:49 AM

As has been mentioned in other topics on the forum:

Check the settings of the anti-virus and/or firewall on your friend's laptop.

Make sure that RM is given permission to run.



#3 Renee Zamora

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Posted 13 April 2015 - 11:26 AM

You also need to check that the computer USB port supports the USB Flash Drive. If you have a new USB Flash Drive running 3.0 and the computer has a USB port running 1.0 then it cannot recognize it. 3.0 Flash Drives are only backwards compatible to 2.0. 


Renee
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#4 Trebor22

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Posted 29 May 2015 - 02:41 AM

I have had trouble using RM to go on the computers at some Archives I visit  - and they are not likely to change settings so RM has permission to run, I get around this by using an alternative programme - Simple Family Tree, so far this has run on all the PC's I have tried, it accepts the gedcom output from RM - not perfect but it works for me!