Jump to content


Photo

Relationship Calculator

Relationship Relationship Calculator empty database message

  • Please log in to reply
9 replies to this topic

#1 traveler2030

traveler2030

    Member

  • Members
  • PipPip
  • 26 posts

Posted 07 April 2015 - 01:19 PM

I have a problem with RootsMagic Version1.1.1. iPad app when I try to use Relationship section.. When I click on Person 1, I get this error message:

 

"Empty Database. There are no people to choose from. This is because you have not seleted a database yet or have selected an empty database."

 

I seem to remember that this worked before, but it is not working now.  I have loaded a family database and can look at the information when I click on any name on database.

 

Does this function "relationships" work?  If it does, how do I get it to work?

 

Thanks for your help.



#2 Renee Zamora

Renee Zamora

    Advanced Member

  • Admin
  • PipPipPip
  • 8641 posts

Posted 07 April 2015 - 05:35 PM

What version of iOS are you running on your iPad?


Renee
RootsMagic

#3 traveler2030

traveler2030

    Member

  • Members
  • PipPip
  • 26 posts

Posted 08 April 2015 - 06:26 AM

iOS 8.2

#4 Renee Zamora

Renee Zamora

    Advanced Member

  • Admin
  • PipPipPip
  • 8641 posts

Posted 08 April 2015 - 10:12 AM

Confirming this issue appears using iOS 8.2, the most recent operating system update. It has been reported to development.


Renee
RootsMagic

#5 traveler2030

traveler2030

    Member

  • Members
  • PipPip
  • 26 posts

Posted 08 April 2015 - 12:00 PM

Thank you. Do you think this issue will be resolved?

#6 Renee Zamora

Renee Zamora

    Advanced Member

  • Admin
  • PipPipPip
  • 8641 posts

Posted 13 April 2015 - 11:39 AM

I know development working on it. Just don't have a time frame when the new update will be out.


Renee
RootsMagic

#7 vondo

vondo

    New Member

  • Members
  • Pip
  • 1 posts

Posted 20 May 2015 - 07:01 AM

I am experiencing the same problem on both iPhone and iPad with operating system version 8.3



#8 Cressie

Cressie

    New Member

  • Members
  • Pip
  • 1 posts

Posted 26 June 2015 - 10:39 PM

Just purchased Rootsmagic today and also downloaded the App for my iPad (Version 8.3). I particularly required the relationship option to relate easily to my 25000+ database on my iPad whilst visiting distant family. However the relationship option does not work. I was unaware that this was an identified existing problem for nearly 3 months until just now. Is a fix still in the pipeline?



#9 traveler2030

traveler2030

    Member

  • Members
  • PipPip
  • 26 posts

Posted 29 June 2015 - 08:08 AM

Does anyone know when this will be corrected?  I have a family reunion in August and would like to show the relationship part on my iPad ....

 

Thanks.



#10 Renee Zamora

Renee Zamora

    Advanced Member

  • Admin
  • PipPipPip
  • 8641 posts

Posted 29 June 2015 - 09:39 AM

It's being beta tested and worked on. No date for release. As soon as its ready we will release it.


Renee
RootsMagic





Also tagged with one or more of these keywords: Relationship, Relationship Calculator, empty database message