I have upgraded my Family Atlas program and restarted my computer. Do I need to keep the CD in the cd rom drive to use the program? I don't think so and have tried the program both ways.
As I start to import my rootsmagic 7 file I get the message "Access violation at address 0085AE84 in module 'FamilyAtlas.exe' Read of address '00000008'. I hit the button at the bottom 'OK' and it continues to load.
Then I click to 'add' a marker set. I can set the name for that set and the other things; but when I click on the list of names and start typing the name of the person I'm trying to find - it won't find the person. When that happens I will scroll down and find the person and click the box on their name and then I tell it to find all of their ancestors (usually just the '4' generations) and it says it has only found 1-3 people. I check on the people and other than the one I chose they are not direct line ancestors.
I am totally frustrated and don't know what to do next.......HELP!