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Bug report: Has this been fixed in RM-7?


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#1 Don Newcomb

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Posted 19 March 2015 - 05:50 PM

In RM6, when I print a list of To-Do of open tasks at a single repository, sort by person name and request only tasks at least priority X (e.g. 5, 6, etc), the list produced sometimes has many priorities lower than the requested cut-off. 



#2 Renee Zamora

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Posted 20 March 2015 - 08:59 AM

No changes were made to the To-Do list in version 7.


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#3 deckie49

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Posted 20 March 2015 - 11:46 AM

Renee,

If you don't mind my asking, what exactly is the policy at Rootsmagic for choosing which problems, bugs, etc. to fix, and when?



#4 Renee Zamora

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Posted 23 March 2015 - 08:32 AM

It's all up to the RootsMagician and his development plan. He looks far into the future yet reviews every item added to our internal tracking system. If he feels something is more urgent he will adjust his development plan. These plans all stay in our secret underground laboratory and are not revealed to the public until its time for an update to be released. 

 

Really, it just depends on how much development time something takes and if it requires a major rework. It the rework is already on the development schedule then changes will not be made until that area is scheduled to be rewritten. On the other side we might have a pressing item we want to fix or change but its not ready for prime time. The bug fix causes more bugs or other issues so it won't be released until everything is resolved. 


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#5 Vyger

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Posted 23 March 2015 - 01:05 PM

It's all up to the RootsMagician and his development plan. He looks far into the future yet reviews every item added to our internal tracking system. If he feels something is more urgent he will adjust his development plan. These plans all stay in our secret underground laboratory and are not revealed to the public until its time for an update to be released. 

 

Really, it just depends on how much development time something takes and if it requires a major rework. It the rework is already on the development schedule then changes will not be made until that area is scheduled to be rewritten. On the other side we might have a pressing item we want to fix or change but its not ready for prime time. The bug fix causes more bugs or other issues so it won't be released until everything is resolved. 

 

I must say here that the RM philosophy does appear to have changed here in my opinion. It appears to me that prior to RM4 all reported problems were resolved within the life of the particular version. Now I know of several problems which have been allowed to run on through several versions unresolved. I'm sure other long time users will have their own opinions which I would welcome hearing.

 

I know this may well be seen as controversial by some but when I buy something which is meant to perform a function, I expect it to perform that function or be repaired without much delay.


“The best preparation for tomorrow is doing your best today"

 

Current user of Rootsmagic version 7.5.0.0, Family Tree Maker 2014 and Legacy 8.0 on Win 7

 

Excel to Gedcom conversion - simple getting started tutorials here

 

Root


#6 texas_nightowl

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Posted 23 March 2015 - 03:34 PM

 

I must say here that the RM philosophy does appear to have changed here in my opinion. It appears to me that prior to RM4 all reported problems were resolved within the life of the particular version. Now I know of several problems which have been allowed to run on through several versions unresolved. I'm sure other long time users will have their own opinions which I would welcome hearing.

 

I know this may well be seen as controversial by some but when I buy something which is meant to perform a function, I expect it to perform that function or be repaired without much delay.

 

Not controversial to me. I agree with you. It really *bugs* me that problems from RM4 and RM5 are not fixed. At my previous job (yes, software development based) if a function of the software was not performing as it was supposed to, it got fixed in a patch. It certainly did not remain unfixed for multiple years. Probably that previous job is why I am so disillusioned with RM right now. 

 

I'm staying on RM6 until we get more information about the ongoing re-write. There is a slim chance I may upgrade to RM7 ONLY because my dad is using RM7. But I prefer not to do so...there have been no fixes or enhancements to make it worth it for me. My dad is on RM7 only because he started having database issues on FTM2005.

 

Depending on what we hear about the re-write (will it be as RM8 next year or will it take longer? what is fixed? what is new?, etc.) then I will make my decision on what to do next. I chose RM when I needed to move on from FTM2005 and made the best decision I could at the time. I hate the new versions of FTM but I may need to take a serious look at Legacy depending on how RM development continues.



#7 Vyger

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Posted 23 March 2015 - 05:50 PM

Not controversial to me. I agree with you. It really *bugs* me that problems from RM4 and RM5 are not fixed. At my previous job (yes, software development based) if a function of the software was not performing as it was supposed to, it got fixed in a patch. It certainly did not remain unfixed for multiple years. Probably that previous job is why I am so disillusioned with RM right now. 

 

In my current job if I was careless enough to submit a piece of work where I had not thoroughly tested it and foreseen other possible needs it would not be good for my reputation, therefore I run things past several colleagues in mini beta tests first to see how they want the app to work, they used to call it systems analysis.

 

RM will not miss my $20 but I refuse to upgrade on principle, in recent years commercialism appears to have overtaken pride in the job and product development in my opinion. :(


“The best preparation for tomorrow is doing your best today"

 

Current user of Rootsmagic version 7.5.0.0, Family Tree Maker 2014 and Legacy 8.0 on Win 7

 

Excel to Gedcom conversion - simple getting started tutorials here

 

Root


#8 Ludlow Bay

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Posted 23 March 2015 - 08:55 PM

It all went to hell the minute RM got in bed with FamilySearch.



#9 Vyger

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Posted 24 March 2015 - 01:28 PM

It all went to hell the minute RM got in bed with FamilySearch.

 

Interesting observation and may well have some validity, I do notice that FamilySearch problems get addressed and fixed very quickly and never run on.


“The best preparation for tomorrow is doing your best today"

 

Current user of Rootsmagic version 7.5.0.0, Family Tree Maker 2014 and Legacy 8.0 on Win 7

 

Excel to Gedcom conversion - simple getting started tutorials here

 

Root