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Can't install RootsMagic-to-Go on flash drive

RootsMagic-to-Go

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#1 mdriscol

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Posted 14 February 2015 - 07:42 PM

I'm using RootsMagic 6 and am having difficulty installing RootsMagic-to-Go on a flash drive.  When I couldn't install it on my current flash drive I bought a new 32 GB drive and tried again.  I still can't install it and get the error message "Cannot create file 'E:\autorun.inf". Access is denied."

 

Any guidance would be appreciated.

 

Mark



#2 kbens0n

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Posted 14 February 2015 - 08:47 PM

http://forums.rootsm...c-to-go-issues/

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#3 mdriscol

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Posted 14 February 2015 - 09:04 PM

Thanks, I read the thread and Renee mentions a Trend Micro site to log an issue.  However, the site wants a copy of the file to re-evaluate.  What file to I attach for them to consider?

 

Mark



#4 TomH

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Posted 14 February 2015 - 09:52 PM

Check and see if RootsMagic got installed and that it is only autorun.inf that was not. There should be RootsMagic Launcher and a RootsMagic folder in the root directory. Click on the Launcher to start.

Tom user of RM7230 FTM2017 Ancestry.ca FamilySearch.org FindMyPast.com
SQLite_Tools_For_Roots_Magic_in_PR_Celti wiki, exploiting the database in special ways >>> Rmtrix_tiny.png app, a growing bundle of RootsMagic utilities.


#5 mdriscol

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Posted 14 February 2015 - 10:06 PM

Thanks.  In the directory there is RootsMagic.exe and RootsMagic-to-Go.exe but no RootsMagic Launcher anywhere on my hard drive.

 

Mark



#6 TomH

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Posted 14 February 2015 - 10:11 PM

I meant for you to look in your flash drive, not your hard drive.

Tom user of RM7230 FTM2017 Ancestry.ca FamilySearch.org FindMyPast.com
SQLite_Tools_For_Roots_Magic_in_PR_Celti wiki, exploiting the database in special ways >>> Rmtrix_tiny.png app, a growing bundle of RootsMagic utilities.


#7 mdriscol

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Posted 14 February 2015 - 10:37 PM

Got it.  I did find the Launcher on my flash drive and ran it.  I then re-ran RootsMagic-to-Go and I get the same error.  I then upgraded to RootsMagic 7 and have the same problem.

 

Also, RootsMagic 7 did not put shortcuts in my Start > All Programs menus.  Any idea how to get them to show up there?

 

Thanks again,

 

Mark