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Descendant List bombs

Lists Reports Descendant Lists

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#1 DerickH

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Posted 04 February 2015 - 12:13 PM

I tried to create a DESCENDANT LIST to update the old one I had on-line: http://www.ncgenweb....mily/Bolick.TXT

 

At some point, the wheels stopped going around and I got an error message that may indicate that my data file is too large.

 

This is the error message:

 

RM-error.jpg



#2 Renee Zamora

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Posted 04 February 2015 - 01:26 PM

Did you send in the error report? That's about the only way we will see what is causing this.  You can open a support ticket and include a backup of your database with instructions on the settings so we can attempt to recreate it also on our end.

 

http://support.roots...us_requests/new


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#3 lighthouse

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Posted 04 February 2015 - 02:22 PM

Did you send in the error report? That's about the only way we will see what is causing this.  You can open a support ticket and include a backup of your database with instructions on the settings so we can attempt to recreate it also on our end.

 

http://support.roots...us_requests/new

Renee when I send an error report it says something "like the wrong state". Do you have to be in the United States to send a report?



#4 Renee Zamora

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Posted 05 February 2015 - 01:49 PM

The report goes over the internet so it won't matter what state you are in. It must be referring to something else, but I need the full message it is giving.


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